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Terms & Conditions

Persons who call up information or make a purchase via the Precious Metal Jewelry website website, use the services offered or otherwise use the website declare that they have understood and accept the following conditions. If you do not agree with any of the following conditions, you are not entitled to use the Precious Metal Jewelry website and its contents in any way.

designed, created & promoted by dianne van Giersbergen

Precious Metal Jewelry is a proprietorship owned by singer & song writer Dianne van Giersbergen.

Due to her musical activities Dianne runs Precious Metal Jewelry as a part time job. For customers this means that while jewelry items are more unique since they not only contain material donated by musician but are also created by a musician, service might take longer than with the average jewelry store. 

guarantee

DESIGN
If you’ve received a defective or damaged product then please contact me within 2 weeks after you’ve received the parcel so that we can come to a solution together. 

When a design part of your piece of jewelry, with normal wear, unexpectedly breaks within 3 months, you may get in touch we me as well so that we can come to a solution together. 

MATERIAL
Please note that all items are created out/with of used (bass) guitar strings and cymbals and might here and there be discolored, matte and/or slightly curved. During the process of wearing your Precious Metal Jewelry item further wear and tear will occur. This form of wear and tear is part of owning an upcycled jewelry piece and cannot be compensated or repaired.

(Bass) guitar strings and cymbals are alloy metals. They are made from bronze, brass, nickel silver and steel. (Further) signs of wear and tear can be postponed/avoided by keeping your jewelry dry and away from chlorine, salt water, bio-fluids (such as sweat), creams (such as body an sun lotion), cleaning products and chemicals.

Gemstones are used in various designs as well and are fragile products, made by nature. They should always be handled and worn with care. Precious Metal Jewelry cannot offer any guarantee for cracks, chipped edges or breaks that might occur during use.

Various types of glue are used in the creation of Precious Metal Jewelry. Please note that these might dissolve if the jewelry comes into contact with water or other fluids. Precious Metal Jewelry cannot offer any guarantee for this type of wrong use.

Warning: We would like to point out that there is a risk of swallowing, aspirating or getting stuck in small parts. The items offered by Precious Metal Jewelry are not toys and are not suitable for children under the age of 8.

SUMMARIZING
Precious Metal Jewelry cannot be held accountable for normal wear and tear or any damage caused by use.

allergies

All items are created out of/with used (bass) guitar strings and cymbals which are alloy metals. They are made from bronze, brass, nickel silver and steel.

The responsibility of checking if you are at risk to any form of an allergic reaction to one of these metals lies with you, the customer. Precious Metal Jewelry is in no way responsible nor can be held accountable for any reaction that might occur.

custom jewelry

Custom jewelry pieces are items that are created to the wishes of the customer. The process of custom made jewelry is more time-consuming to create then collection items and thus prices start at €75,=.

The steps of the process are as follows:

  • Brainstorm between the costumer and designer.
  • Sketch from the designer, to be approved by the customer.
  • Price estimation and down payment of 50% of the fee by the customer.
  • Presenting (via photos) the collection of materials (beads/wire/strings/cymbals/etc) the designer is planning on working with for the design, to be approved by the customer.
  • Designing the jewelry item.
  • Optional: photos of the finished jewelry creation. 
  • Payment of the remainder of the fee by the customer plus shipment costs.
  • Shipment.

 

Please note that custom jewelry cannot be returned.

Pricing & offers

Product range and price changes can be made at any time. Offers may be applicable on items in our collection for a certain period of time. None of these offers are binding. 

Payment

Payment must be made in full before items are shipped.  The customer can use any of the payment methods listed in the webshop upon checkout. After you have placed an order you will receive an email confirming your order. All prices include 21% VAT.

Please note ; if you choose for direct bank transfer – the order will only be processed and made when the amount has been transferred to our account. This means that the shipment of your order can take two (2) or three (3) days longer than when the order is paid using iDeal or PayPal. More details about shipment can be found on the shipment & returns page.

If you are having any issues with payment types, please do not hesitate to contact us and we will assist you in anyway that we can.

Please note that the statutory VAT in the respective country may be due upon receipt of the goods and has to be paid by the customer. Any customs duties or bank charges are also at the expense of the customer.

The costs for postage and packing are calculated per order. The choice for shipment with track & trace and insurance is the responsibility of the customer. Please read all details about track & trace and insurance details on the shipment & returns page.

When a product is mistakenly listed with an incorrect price, Precious Metal Jewelry reserves the right to cancel the order for the product with the price listed incorrectly. Even when the customer has already paid for the product, the order may be cancelled and the customer’s money refunded.

Shipping & Delivery

Please read all information regarding this topic on the shipment & returns page.

Return policy

Please read all information regarding this topic on the shipment & returns page.

Company details

‘Precious Metal Jewelry’ is part of ‘Dianne van Giersbergen’ and is registered at the Chamber of Commerce in the Netherlands. For business purposes you may inquire about the CoC and VAT registration numbers. Please do so via my contact page.

privacy policy

Precious Metal Jewelry by Dianne van Giersbergen operates the  www.PreciousMetalJewelry.com website, which provides the service. The information below is used to inform website visitors regarding our policies, the collection, use and disclosure of personal information if anyone decided to use our service. If you choose to use our service then you agree to the collection and use of information in relation with this policy.

The Personal Information that we collect are used for providing and improving the service. We will not use or share your information with anyone except as described in this Privacy Policy. 

Information

Collection and use for a better experience, while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

We will never lease, distribute or sell your personal information to third parties.

log data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

cookies

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use our website and what pages they tend to visit. Furthermore our website uses cookies to collect information and to improve our service.

You have the option to either accept or refuse these cookies. If you choose to refuse our cookies, you may not be able to use some portions of our service.

service providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform our service users that these third parties have access to your personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Linksand external websites

Our service contains links to other sites (WhatsApp, Spotify, various band website, social media pages and other websites). If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Precious Metal jewelry also assumes no responsibility for the content of external websites that are linked to this website via hyperlinks or otherwise.

Children’s Privacy

Children’s Privacy Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact

For questions about this Privacy Policy please contact me..